KIA Niro: Pan-European eCall System

Pan-European eCall System

Elements of the Pan-European eCall system, installed in passenger compartment:

  1. Microphone
  2. SOS button
  3. LED

SOS button: the driver/passenger makes an emergency call to the single duty dispatch service by pressing the button.

LED: The red and green LED illuminates for 3 seconds when the ignition switch is in the ON position. After that they will switch off at normal operation of the system.

If there are some problems in the system, the LED remains in red.

Automatic accident reporting

  1. System operation in the event of a traffic accident

Automatic accident reporting

  1. Connection with the Public Safety Answering Point (PSAP)

Automatic accident reporting

  1. Emergency services

Automatic accident reporting

The Pan-European eCall device automatically makes an emergency call to the Public Safety Answering Point (PSAP) for proper rescuing operations in event of car accident.

For proper emergency services and support the Pan-European eCall system automatically transmits the accident data to the Public Safety Answering Point (PSAP) when a traffic accident is detected.

In this case, the emergency call cannot be hung up by pressing the SOS button and the Pan-European eCall system remains connected until the emergency service officer, receiving the call, disconnects the emergency call.

In minor traffic accidents the Pan- European eCall system may not execute an emergency call. However, an emergency call may be made manually by pressing the SOS button.


Operation of the system is impossible in case of absence of mobile transmission and GPS and Galileo signals.


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